Contact Richmond Pal
We try to reply to all messages within 48 hours (Monday–Friday). We're a small team — please check our About page before reaching out to make sure your question isn't already answered there.
- Reporting errors in our reviews
- Casino or sportsbook partnership inquiries
- GDPR / data deletion requests
- Press and media collaborations
- Content corrections or updates
We cannot help with: Casino account issues, password recovery, deposit or withdrawal problems, or any issue with an individual gambling operator. Please contact the casino or sportsbook directly for player support.
⚠️ Need gambling help? Please contact the National Problem Gambling Helpline at 1-800-522-4700 (free, confidential, 24/7) — not us. We're a review site, not a support service. See our Responsible Gambling page for resources.
About Our Editorial Team
Richmond Pal is run by a small editorial team focused exclusively on the US online gambling market. Our lead reviewer, Jennifer Brooks, has six years of hands-on experience testing online casinos and sportsbooks, including making real deposits, testing withdrawal speeds, and reading the fine print on every offer we cover.
We take corrections seriously. If you spot factual errors in any of our reviews — outdated bonus information, incorrect payout percentages, or any misleading claims — please email us with the details and we will investigate and update the content within 48 hours.
All partnership inquiries are reviewed on a case-by-case basis. We only list operators that meet our editorial standards, and we do not accept payment to improve rankings or remove negative findings from reviews.